WHEN WILL MY ORDER SHIP?
All items will ship from our office in Anglet, France. Every order is carefully hand prepared and will most of the time be packed and shipped the same or the day after your order. However, being a small operation, it can take us an extra day during rush periods. If you need your order quickly, please contact us before placing it and we will find the best solution to your needs.
We currently offer FREE green shipping for all domestic orders.
We ship internationally via French Post's regular service for 15 €. Once shipped, delivery may take between 3-8 business days (shipping may take longer to some countries). We offer FREE worldwide green shipping for orders over 150 €.
EXPRESS INTERNATIONAL SHIPPING
An Express Courier service is available for all international orders at a cost of 35 €. All Express orders placed before 10 AM CET ship the same day and take 1-3 business days to arrive after dispatch.
You can choose between our Green Packaging and our Gift Wrapping options at checkout.
Green Packaging (Free)
Your order will be sent in our recyclable box with your items in our 100% bio-degradable polybags.
Gift Wrapping Option (8 €)
Your order will be sent in our special gift box and will be wrapped in tissue paper. You can add a special handwritten note to your gift for free!
Make sure your shipping address is correct. Orders that are returned because of an invalid address may be reshipped at your expense.
After an order has been delivered to the correct shipping address, we cannot be held responsible for lost or stolen packages.
All international customers are responsible for the customs rates within their own country. For further information, please contact your local customs office.